This document outlines how barknibble.co.uk (“we,” “us,” or “our”) collects, uses, and protects the information of our website visitors and users. Your privacy is important to us, and we are committed to transparently explaining our data handling practices.
**Information We Collect:**
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, participate in contests or surveys, contact our customer support, or make a purchase. This information may include your name, email address, postal address, phone number, and payment information. We may also collect information about your activity on our website, including the pages you visit, your IP address, your browser type, and your operating system. This information is collected automatically through the use of cookies and other tracking technologies (detailed further below). We may also collect information from third-party sources, such as social media platforms, if you choose to connect your account with us.
**How We Use Your Information:**
We use the information we collect to:
- Provide and improve our services: This includes fulfilling your requests, personalizing your experience on our website, and improving the content and functionality of our site.
- * Communicate with you: We may use your information to send you newsletters, promotional offers, and other communications that you have opted into receiving. You can unsubscribe from these communications at any time.
- * Process payments: We securely process payment information to handle transactions for purchases made on our website.
- * Analyze website usage: We use data analytics to understand how users interact with our website, enabling us to improve the user experience and optimize our content.
- * Comply with legal obligations: We may use your information to comply with applicable laws and regulations.
**Cookies and Web Beacons:**
barknibble.co.uk uses cookies and web beacons to collect information about your browsing activity. Cookies are small text files that are placed on your computer or mobile device when you visit our website. Web beacons are small electronic images that allow us to count users who have visited specific pages. We use cookies and web beacons to personalize your experience, track your preferences, and analyze website usage. Most browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of our website.
**Data Security:**
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include implementing appropriate technical and organizational safeguards, such as encryption and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
**Data Retention:**
We retain your information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.
**Third-Party Services:**
We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, email marketing, and data analytics. These providers are obligated to protect your information and are only permitted to use your data for the purposes we specify.
**Your Rights:**
You have the right to access, correct, or delete your personal information. You also have the right to object to or restrict the processing of your data. To exercise these rights, please contact us using the information provided below.
**Children’s Privacy